Privacy Policy - Drum & Bass Lessons

Last updated: 31 August 2026

1. Who we are

Drum & Bass Lessons operates the website https://drumandbasslessons.com.

For questions about this policy or how we use your personal information, contact:

2. Information we collect

Depending on how you use the website, we may collect:

Your name, email address and contact details.
Account and profile information.
Lesson enquiries, booking requests and communications.
Tutor applications, biographies, experience, availability and submitted media.
Reviews, comments, challenge entries and community contributions.
Payment and transaction information. Complete card details are processed by our payment provider and are not stored by us.
Technical information such as your IP address, browser, device, approximate location, referral source and website activity.
Cookie choices and marketing preferences.
Information you voluntarily include in messages or uploaded content.

Please avoid including sensitive personal information in public profiles, comments, lesson requests or community posts unless it is genuinely necessary.

3. How we use your information

We may use personal information to:

Create and manage user or tutor accounts.
Process lesson enquiries, bookings and payments.
Connect students with tutors.
Review tutor applications and administer tutor profiles.
Operate lessons, masterclasses, challenges and community features.
Respond to enquiries and provide support.
Send service messages, booking confirmations and account notifications.
Moderate comments, reviews and submitted content.
Prevent spam, fraud, abuse and security incidents.
Maintain, analyse and improve the website.
Meet accounting, legal and regulatory obligations.
Send news or promotional communications when we have permission or another lawful basis to do so.

We do not sell personal information.

4. Our lawful bases

Under UK data-protection law, we rely on one or more of the following lawful bases:

Contract: when information is needed to provide an account, booking, lesson or other requested service.
Legitimate interests: to operate, secure and improve the website, respond to enquiries, prevent misuse and administer our services.
Consent: for optional marketing, non-essential cookies and certain voluntary submissions. Consent can be withdrawn at any time.
Legal obligation: where information must be retained or disclosed to comply with applicable law.
Legal claims: where information is necessary to establish, exercise or defend legal rights.

Where we rely on legitimate interests, we consider whether our interests are proportionate and whether your rights override them.

5. Lesson requests and tutors

When you submit a lesson request, relevant details may be shared with a tutor so that they can respond, assess suitability and arrange the requested service.

Tutors may operate independently from Drum & Bass Lessons. Once you communicate or contract directly with a tutor, that tutor may be responsible for their own use of your information. Tutors must handle information lawfully and only use it for legitimate lesson-related purposes.

Tutor application information is used to assess applications, verify suitability, create approved profiles and administer participation on the platform.

6. Payments

Payments may be handled by an external payment processor. The processor may collect billing and payment information under its own privacy policy.

We may retain transaction references, payment status, amounts and accounting records, but we do not intend to store complete payment-card details.

7. Comments, reviews and community content

When visitors submit comments, reviews or other content, we may collect the information entered along with an IP address and browser information for moderation, security and spam prevention.

Approved content and associated public profile information may be visible to other visitors. Please do not publish information that you want to keep private.

An anonymised version of your email address may be provided to Gravatar to determine whether you use that service. Gravatar’s privacy policy is available at https://automattic.com/privacy/.

8. Uploaded media

If you upload images, audio or other files, avoid including hidden location data or unnecessary personal information. Visitors may be able to download publicly accessible files and extract embedded metadata.

You must have the necessary rights and permissions to submit any content you upload.

9. Cookies

We use strictly necessary cookies to operate functions such as security, account login, session management and saving privacy choices.

We may also offer optional:

Preference cookies.
Analytics cookies.
Embedded-media cookies.
Advertising or marketing cookies.

Non-essential cookies and similar technologies will only be activated where the required consent has been obtained. You can accept, reject or change your choices using the website’s cookie controls.

Some WordPress account, comment and administration cookies may remain for periods ranging from the browsing session to approximately one year. Selecting “Remember Me” may keep an account signed in for approximately two weeks.

Further information about specific cookies may be provided through the site’s cookie settings.

10. Embedded content and external links

Pages may contain embedded content or links from services such as YouTube, Spotify, SoundCloud and social-media platforms.

Embedded content can behave as if you visited the provider directly. Subject to your cookie choices, those providers may collect technical information, use cookies and monitor your interaction with their content. Their use of information is governed by their own privacy policies.

We are not responsible for the privacy practices of external websites.

11. Who we share information with

Where necessary, information may be shared with:

Tutors involved in responding to or providing requested lessons.
Website hosting, email, security, backup and technical-support providers.
Payment processors and accounting providers.
Analytics, media and communication providers where enabled.
Professional advisers, insurers, regulators or public authorities.
A purchaser or successor if the website or business is sold or reorganised.

Providers acting on our behalf are expected to use information only for the services they provide and to protect it appropriately.

If you request a password reset, technical information such as your IP address may be included in the reset process or related security records.

12. International transfers

Some service providers or embedded platforms may process information outside the United Kingdom.

Where UK data-protection law requires it, we use appropriate safeguards, such as UK adequacy regulations, approved contractual protections or another lawful transfer mechanism.

13. How long we keep information

We keep personal information only for as long as reasonably necessary. Typical periods include:

General enquiries: up to 24 months after the last communication.
Unsuccessful tutor applications: up to 12 months after the decision.
Active tutor and user profiles: while the account remains active and for up to 24 months afterwards, unless a longer period is required.
Booking, payment and accounting records: generally up to six years after the relevant financial period.
Comments, reviews and community contributions: while published or until removal is appropriate.
Security and technical logs: for a limited operational period appropriate to security and troubleshooting.
Marketing records: until consent is withdrawn or you object, with limited suppression information retained to respect that choice.
Legal or dispute records: for as long as reasonably necessary to handle the matter.

Information may be deleted sooner when it is no longer required or retained longer where necessary for legal, fraud-prevention or dispute purposes.

14. Security

We use reasonable organisational and technical safeguards intended to protect personal information. These may include access controls, encrypted connections, authenticated email, software updates, backups and security monitoring.

No internet service can guarantee absolute security. Please use a strong, unique password and notify us if you suspect unauthorised access to your account.

15. Your rights

Depending on the circumstances, UK data-protection law may give you the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of information.
Request restriction of processing.
Object to processing based on legitimate interests.
Object to direct marketing at any time.
Request transfer of information you provided in a portable format.
Withdraw consent at any time where processing relies on consent.
Complain about how your information has been handled.

These rights are not absolute and may depend on the circumstances and lawful basis involved.

To exercise a right, email hello@drumandbasslessons.com. We may need to verify your identity before completing a request.

You have an absolute right to object to the use of your personal information for direct marketing.

You may also complain to the UK Information Commissioner’s Office:

https://ico.org.uk/make-a-complaint

16. Children

The website is not intended for children under 13 to use independently.

Users under 18 should involve a parent or guardian when arranging paid lessons, providing payment information or entering an agreement with a tutor.

17. Changes to this policy

We may update this policy when the website, service providers or legal requirements change. The latest version will be published on this page with its revision date.

Material changes may also be communicated through the website or by email where appropriate.